"Excellent treatment on Friday 16th Sept 2016"

About: Western Eye Hospital

I went in with a very painful eye having had a shard of contact lens embed itself under my eyelid.

The A&E Dept. was busy beyond belief but from initial contact with the reception staff, the two triage nurses then finally the doctor, I waited under two hours and experienced extreme professionalism and clinically excellent treatment.

My relief at the doctor removing the lens was immense - thank you so much.

A wonderful A&E in the heart of London, I'm very grateful.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Western Eye Hospital

Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your positive feedback on NHS Choices regarding the Accident & Emergency Department at the Western Eye Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful