"Broken ankle"

About: University Hospital Of North Durham / Trauma and orthopaedics

I was admitted to ward 12 after falling and both breaking my fib and dislocating my tib. I was treated in A&E where they tried to release the dislocation but couldn't. A orthopaedic doctor came to see me whilst still in A&E and managed this. I was operated on the next day. The care recieved from the ambulance staff to the surgeon to the staff who brought the drinks was outstanding. Excellent care, clean ward and very reassuring. Making a steady recovery and would recommend ward 12 highly. Keep up the good work

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Response from University Hospital Of North Durham

Dear Paula

Thank you for providing feedback on your recent experience at the University Hospital of North Durham and in particular Ward 12.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf.

I know they will be both pleased and encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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