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A and E admission

Story from nhs.uk

"A and E admission"

About: Conquest Hospital / Accident and emergency

My husband Chris came to A and E in 15 Sept 16 with an injured hand. He was seen by triage within first five mins. Within 15 mins was being attended to in the cubicle by the same triage Nurse. The whole experience was less than forty five mins including anaesthetic, stitching to his hand, cleaning and tetanus. And aftercare advice and medication. We would like to say we feel the service was outstanding to say the least - way above and beyond our expectstions when we brought him in. Thank you Conwuest zhodoital.

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Responses

Response from Conquest Hospital 7 years ago
Conquest Hospital

Submitted on 19/09/2016 at 17:50
Published on nhs.uk on 20/09/2016 at 02:30

Dear Sam

We're pleased to hear that you were happy with the service and care your husband Chris received from the A&E Department at the Conquest Hospital.

The staff in A&E work very hard, sometimes under extreme difficulties, to ensure patients have a positive experience.

Please be assured your posting and expression of appreciation will be shared with the staff concerned.

They will be encouraged to hear that you found their service 'outstanding' and exceeded your expectations.

We send you our best wishes and hope that you husband is making a good recovery.

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