On arriving at the breast clinic earlier this week, we were informed that my mothers appointment had been cancelled and we should have been contacted. As my mother is elderly we requsted to be seen that morning, we had to wait for 2 hours before being seen.
Ironically the next day, my mother received a letter the next day, saying her appointment had been changed to 11am on the same appointment day?
We were not told this when booking her in only told that her appointment had been cancelled, there seems to be some sort of administration problem.
Yesterday my husband had a letter saying he had DNA diagnostic appt on Sunday 11th september, he hadnt received any appointment letter either!!
"Appointment problems"
About: Croydon University Hospital / General medicine Croydon University Hospital General medicine CR7 7YE
Posted by Nan Jan (as ),
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