"Small is beautiful"

I was treated at Boston West Hospital for an outpatient procedure that involved intermediate surgery under general anaesthetic in August 2016.

I was seen under the NHS patient choice scheme.

The service and quality of care I received right from my orthropaedic consultant, the anesthetist, through to the nursing staff and the receptionists was exceptional.

Appointments were always seen on time, no waiting. I was treated with courtesy and kept informed of options and procedures at all times.

Communication is excellent.

Boston West is a small private hospital, and as such I was treated as an individual.

If only all hospitals could be like this one.

Highly recommended!

Story from NHS Choices

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Response from Boston NHS Treatment Centre

Thank you for your great feedback, we are pleased that you felt informed, welcomed and treated as an individual. Your lovely comments have been shared with the staff. Best wishes with your recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful