"Visit to Urgent Care"

About: Burnley General Hospital

The care I received was faultless, Friendly, attentive staff and short waiting time. I couldn't have been more satisfied with the experience.

Story from NHS Choices

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Response from Burnley General Hospital

Many thanks for your feedback on your experience with our Urgent Care Centre at Burnley General Hospital and thank-you for taking the time to give this lovely feedback. I have already passed this on to the teams and they will be delighted …..thank you.

I am very pleased to hear that your experience has been so positive as we always strive to deliver safe, personal & effective care. We would be keen to hear more from you, if you would like to talk through your family’s experience with one of our Patient Experience team we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me, Meg Davey on 01254 733698 or email me on Margaret.davey@elht.nhs.uk

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