Appointment letter says ring Central Appointments to re-arrange cardiac appointment. Line busy over 20 times so abandoned it. Main switchboard connected me but Central Appointments then says it doesn't do cardiac appointments and gave an alternative number. This was out of date. Eventually found a very helpful secretary who resolved problem
Careless admin reflects badly on hospital. Medical staff would not be so careless
"Simple admin"
About: Barts Health NHS Trust Barts Health NHS Trust London E1 2ES
Posted via nhs.uk
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