I would just like to pass on my thanks to the staff in the bookings department for the caring, kind and efficient manner in which they treated me (and I am sure all their patients).
When one is in pain and urgently awaiting an appointment , to be told ....please don't hesitate to ring to see if there is a cancellation ...and then to be dealt with kindly and caringly is so encouraging.
Many commercial organizations could benefit from some training from this department!
"Praise for Booking Department"
About: Mount Vernon Hospital Site / Trauma and orthopaedics Mount Vernon Hospital Site Trauma and orthopaedics HA6 2RN
Posted via nhs.uk
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