"Breast surgery - day case"

About: Burnley General Hospital / Breast surgery

I cannot praise the staff enough -, all of them, for their care and empathy.

May I thank the nursing, medical, reception and cleaning staff for their professional attitude.

What was a frightening prospect for me culminated in me being cared for; my treatment was explained to me in depth and I had the opportunity to question staff about my situation.

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Response from Burnley General Hospital

Many thanks for your feedback on your experience with our Breast Surgery / Day Case Unit at Burnley General Hospital and thank-you for taking the time to give this. We will pass this on to the teams and I am sure they will be delighted …..thank you.

I am very pleased to hear that your experiences have been so positive as we always strive to deliver safe, personal & effective care. We would be keen to hear more from you, if you would like to talk through your experience with one of our Patient Experience team we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me, Meg Davey on 01254 733698 or email me on Margaret.davey@elht.nhs.uk.

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