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Day surgery

Story from nhs.uk

"Day surgery"

About: Royal United Hospital / Gynaecology

I had a laparoscopy, pleased with operation despite being cancelled the first date due to no bed availability, not good having to wait til 2pm to eventually be told no bed and no operation after not being able to eat or drink all day, plus all the arrangements that I had to put in place for my 3 children and husband took annual leave twice!

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Responses

Response from Royal United Hospital 7 years ago
Royal United Hospital

Submitted on 16/09/2016 at 12:49
Published on nhs.uk on 17/09/2016 at 02:30

We are very sorry to read of your experience of your cancelled operation at the RUH.

We welcome your comments as it helps us to identify problems and improve the quality of our care and treatment.

It would be difficult for me to comment on your experience without some specific information from you but we would be happy to look into this.

If you would like us to do so, can I ask you to please contact our Patient Advice and Liaison Service on 01225 825656 or via email at ruh-tr.PatientAdviceandLiaisonService@nhs.net and a member of the team will take you through the next steps of the process.

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