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Totally inept

Story from nhs.uk

"Totally inept"

About: South Tyneside District Hospital / Accident and emergency

Ended up in shields hospital after a accident at work, i was wrongly diagnosed by a doctor who showed a complete lack of interest in anything i was telling them?, i was sent home with no dressings or pain relieve or, like the doctor i saw, no idea of what was going on. After a visit to my GP, who could'nt believe I'd already been to hospital, i was giving the proper care i should of recieved in the first instance and a referral to a specialist thankfully at the QE. Shields reputation amongst the local community is already low and many people have said they dont use it, and to be fair i now realise why, its not a good hospital.

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Responses

Response from South Tyneside District Hospital 7 years ago
South Tyneside District Hospital

Submitted on 03/11/2016 at 11:02
Published on nhs.uk on 04/11/2016 at 01:30

Thank you for providing feedback following your recent visit to South Tyneside District Hospital.

I am very sorry to learn that you were unhappy with your experience and we will ensure your feedback is shared with the Business Manager of the service. We would welcome the opportunity to discuss your concerns further to enable a full investigation of the concerns that you have raised. If you would like to contact our Customer Services Department on 0191 404 1072 or e-mail customer.services@stft.nhs.uk a member of the team will take the necessary details from you.

The Trust is grateful for all feedback, positive or negative, as it means we can gain an understanding of what is important to our patients. Thank you for leaving your comments on NHS Choices.

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