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Care Opinion

Friendly reception and minimal waiting time

Story from nhs.uk

"Friendly reception and minimal waiting time"

About: Altrincham General Hospital / Dermatology

I went for a shoulder X-Ray on Friday 9th Sept. No appointments are required but that made me feel uneasy to a degree. I took my ipad with me just in case. I was in and out within 15 mins including the procedure itself so naturally I had an unbelievably positive experience. Q4 doesn't have the X-Ray dept listed as an option so now you know even though I will have to put 'Don't Know' as my Department answer. The Radiographer was friendly and pleasant as were the receptionists.

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Responses

Response from Patient Experience Programme Lead, Manchester University NHS Foundation Trust 7 years ago
Manchester University NHS Foundation Trust

Submitted on 13/09/2016 at 11:41
Published on Care Opinion at 17:11

Thank you for taking the time to post your comment on the NHS Choices website complimenting our service at Altrincham General Hospital. We were pleased to read that you had a positive experience and that you were seen in a timely manner. It is always good to receive feedback which highlights the hard work and pleasant disposition of our staff. We will ensure that your feedback is passed on to the Lead Nurse of the Radiography Department so that it can be shared with the wider team.

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