"Still haven't had my appointment"

i have arrange an appointment for over 4 months now.It keeps getting changed, its unbelievable, luckily my skin is improving, local gp don't help at all. There must be a quicker way to get an appointment, its ridiculous. I am a student , i cant time of easily from my placement job, changing my appointment was hectic for me, I rang up and booked for an appointment for a reason, I clearly made sure I had to have that date. my appointment is next month ---- apparently, lets see when you change it to now. The receptionist was not helpful either.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Isebrook Hospital

Thank you for your contacting us,

Your feedback is important to us, so that we can continually work to improve the quality of our services.

Feedback is always taken seriously and acted on where you have raised a concern or suggestion.

The time you have taken to get in touch with us is valued and if you would like us to look into the matter further, please contact;

Charlotte Gordon

PALS Officer

0800 917 8504


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful