"Long wait with no reason given"

About: Warrington Hospital / Ear, Nose and Throat

My husband had an appointment with ent we waited nearly two hours after appointment time with no explanation given. Not acceptable, if there had been an emergency we should have been informed.

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Response from Warrington Hospital

We are really sorry that you experienced a long wait without explanation. If you can drop our PALS Team an email on PALS@whh.nhs.uk with more details of when this happened, so we can provide feedback to the team to ensure it doesn't happen again.

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