"ENT appointment 8th September 2016"

About: Stoke Mandeville Hospital / Ear, Nose and Throat

I have just seen my consultant.

I arrived early but they did too, and they saw me straight away. They were wonderfully caring, careful and informative.

Very polite and respectful in a friendly way.

I was totally satisfied with my consultation and was amazed at the quality of care I received.

The reception staff were also very good. The visit exceeded my expectations.

Carolyn Dowle

Story from NHS Choices

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Response from Buckinghamshire Healthcare NHS Trust

Dear Carolyn Dowle

Thank you for taking the time to post your positive comments regarding your experience in the ENT Department at Stoke Mandeville Hospital.

I am very pleased to learn that you found all the staff involved in your care to be wonderfully caring, careful and informative, and that the overall level of service you received exceeded your expectations.

I will ensure your kind words of praise are passed on to the team for recognition of their great work.

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