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Fantastic Care

Story from nhs.uk

"Fantastic Care"

About: Springfield Hospital

I have just had a total hip replacement 26th August.I was a bit worried that as a NHS patient going into a private hospital I might not be treated the same as other paying patients.I need not have worried one bit..From the time I had my first consultation to my discharge I had first class treatment.From the cleaners right up to the top everyone at Springfield made sure that I was so well looked after and then that enabled me to concentrate on getting better.Couldnt recommend this hospital highly enough.

Mrs Patricia Dent

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Responses

Response from Springfield Hospital 7 years ago
Springfield Hospital

Submitted on 17/10/2016 at 15:06
Published on nhs.uk on 18/10/2016 at 02:30

Hello Patricia, thank you for taking the time to leave your feedback. Feedback is important to us so we know if there are areas we need to improve on, but also so we can pass on comments like this to the staff so they are also aware of the feedback. Patient satisfaction is very important to us so it's really pleasing when we receive comments like yours. Hope the recovery is going well.

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