"Truly capable A&E Team of which London should..."

About: Western Eye Hospital / Ophthalmology

Exceptionally well located just by Marylebone tube and railway stations and Baker Street tube station. Walk in "Triage"assessment functioned very well although I did benefit from a piece of paper describing my symptoms and confirming my home address and post code . Nurses very skilled at putting me at my ease . Clinical team was very capable at all levels .Consultant listened carefully to what I had to say , inspired confidence , excellent at making a professional judgement and and displayed great communication and team skills . Necessary laser surgery delivered straightaway and very professionally . Follow up appointment arranged .Well done Western Eye . Turned my medical crisis into a solution with your clinical and people skills and panache .

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Response from Western Eye Hospital

Imperial College Healthcare NHS Trust wishes to thank you for your feedback regarding your care in the A&E Department at the Western Eye Hospital.

Thank you for taking the time to post your comments on NHS Choices.

Patient Advise & Liaison service as passed your comments to the relevant managers.

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