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"Amazing care"

About: Mount Vernon Hospital Site / Trauma and orthopaedics

I can not give enough thanks to my consultant and their team. Firstly I waited two years to finally get a referral done by my GP regarding hip pain I have suffered. I was eventually referred to mount vernon from my first appointment I have had the best care I have ever experience not to mention quick and efficient. I ended up having a procedure on my hip. Trinity ward were professional and caring the cleaners and porters were also lovely and appeared to be happy in there work. The nursing staff were caring and kind, and eased my nerves. My consultant and the registrar talked me though my procedure whilst performing it and the theater was lovely. I met with my consultant today they are such a kind and caring person. Thank you to all the staff for your care you all do an amazing job. As an ex NHS worker I have to say the service here was the best I have received and seen.Keep up the good work.

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Responses

Response from Mount Vernon Hospital Site 7 years ago
Mount Vernon Hospital Site
Submitted on 03/10/2016 at 08:40
Published on nhs.uk on 04/10/2016 at 02:31


Thank you for your positive comments. I am pleased to hear that you were happy with the quality of care you received at Mount Vernon Hospital.

We are very proud of the service provided to our patients on Trinity ward and I shall ensure that your comments are passed on to the whole team.

Roya Cole

Matron, Mount Vernon Hospital

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