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Waiting times Bromley Podiatry.

Posted By Five-bar-gate

"Waiting times Bromley Podiatry."

About: Bromley Healthcare / Podiatry

(as a parent/guardian),

In July 2015 because I was concerned with my son's gait and the very uneven way his shoes were being worn down and went to the GP for a referral.

The GP agreed that there was a problem and agreed to a referral.

Finally last week I got a letter asking me to ring a number arrange an appointment at Bromley Podiatry. I rang (many times). No one answered the phone and it went straight to voicemail.

Today I finally had someone ring and tell that an appointment has been made

In 14 months my son has grown and the overpronation of his feet will have caused a lot of stress on his rapidly growing joints. Hopefully no permanent damage has been done.

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Responses

Response from Jonathan Lewis, CEO, Bromley Healthcare 7 years ago
Jonathan Lewis
CEO,
Bromley Healthcare

Submitted on 07/09/2016 at 11:17
Published on Care Opinion at 15:15

picture of Jonathan Lewis

Hello

I am very sorry to hear this. I have spoken to the service lead who is going to reply to this very soon. Please feel free to get in contact with me at any point - 0208 3158951 or jonathan.lewis@bromleyhealthcare-cic.nhs.uk

Regards,

Jonathan Lewis

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Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 7 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 11/09/2016 at 18:44
Published on Care Opinion on 12/09/2016 at 11:22

picture of Amanda Mayo

Thank you for your posting.

We would really like to look into the issues you have raised in more detail

Could I ask you to email me with your name and mobile number in addition to your sons name, address and date of birth. I will then pass these to the podiatrist service lead who will be very happy to contact you to explore these issues further

Once again I am very sorry for the poor service you have received

Kind regards

Amanda

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Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 7 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 13/09/2016 at 13:39
Published on Care Opinion at 17:14

picture of Amanda Mayo

I am so sorry, I omitted to provide you with my contact details.

Please do email me on Amanda.mayo@bromleyhealthcare-cic.nhs.uk

Kind regards

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