"Very Impressed"

Turned up at 8:20am with a swollen jaw due to a dental abscess (and couldn't get appointment with dentist for a couple of days at earliest). - The place was very clean, only a few people were waiting before me.

Receptionist was friendly, efficient and helpful.

By 8:40am I had been assessed by a doctor (who was also friendly and efficient) and had the prescription I needed. - I'm very grateful to have access to this service.

Story from NHS Choices

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Response from Darlington PCT HQ - Dr Piper House

Thank you for providing feedback on your recent visit to Dr Piper House at Darlington.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful