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"Wonderful staff"

About: Fairfield General Hospital / Ear, Nose and Throat

I would like to thank all the staff involved at the ent day surgical unit involved with my operation. I had an operation on my ear called an 'mastoidectomy' and also to restructure the middle ear. I was so nervous about the procedure but i was put as ease by the nurse as soon as i was admitted to the ward. All the staff were fantastic in the theatre, the anaethatist also put me at ease. The surgeon who who i also saw on my first consultation and post op follow up has been brilliant, and had explained all the procedure very clearly to me and every step of the healing process has been just as the surgeon had said. It has been 6 weeks since my operation now and i'm feeling good.

At 70 years old this was my first operation, thank you all that were involved.

Regards Margaret Reilly

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Responses

Response from Fairfield General Hospital 5 years ago
Fairfield General Hospital
Submitted on 20/07/2018 at 14:16
Published on nhs.uk at 15:06


Dear Ms Reilly, many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service, and that you were treated well.

We value all comments as it helps us to continuously improve our service.

Regards,

Head of Patient Experience

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