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Care Opinion

Walk in centre review

Story from nhs.uk

"Walk in centre review"

About: Newham General Hospital

I went to the walk in centre today and I must say that despite the fact that we were probably lucky and the centre was quiet, the receptionists were all just grumpy and bothered by any of my question. On the other hand the doctor was very nice to us and willing to answer any concerns we had. They were not rushing us to get out of there or anything like that, they provided a good care of us.

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Responses

Response from Newham General Hospital 7 years ago
Newham General Hospital

Submitted on 27/09/2016 at 17:38
Published on nhs.uk on 28/09/2016 at 02:30

Thank you for taking the time to post your feedback following your recent visit to the urgent care centre at Newham. We are very sorry to hear that the reception staff did not assist you - this is not acceptable and we apologise for this.

We are pleased to hear that you received good care from the doctor that treated you. We really appreciate your feedback.

Kind regards

Barts Health NHS Trust

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