"Ridiculous administration"

About: St Mary's Hospital (HQ) / Gynaecology St Mary's Hospital (HQ) Gynaecology W2 1NY

Posted via nhs.uk 7 years ago

I tried to reschedule an appointment that I'd been given. After over an hour of being cut off, being put through to departments whose voicemails were full, or wrong departments or fax machines I just gave up. Really frustrating!

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St Mary's Hospital (HQ)

Submitted on 05/09/2016 at 10:53

Published on nhs.uk on 06/09/2016 at 02:32

Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you for the experience you have had trying to contact the Gynaecology Department at St Mary’s Hospital.
Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.
We would like to encourage you to contact PALS on either 0203 312 7777 or email pals@imperial.nhs.uk

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Ridiculous administration

"Ridiculous administration"

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