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"QMC Hospital Nottingham Eye casualty"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

(as the patient),

I recently attended eye casualty after a referral from 111

I just wish to thank all staff for the welcoming reception point, the triage nurse and the nurse practioner (Leighya? ) who in their own ways were all professional and caring.

They all expressed concern at the potential delay in being seen but in fact I was in and out within an hour and a half at a very busy time

Thank you for handling the care in such a brilliant way. If only NHS senior managers, the media and politicians could see the positive side of the NHS and praise rather than criticise those at the sharp end then perhaps morale might be better

Well done all. 

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Responses

Response from Nottingham University Hospitals NHS Trust 7 years ago
Nottingham University Hospitals NHS Trust
Submitted on 05/09/2016 at 16:08
Published on Care Opinion at 16:11


Thank you for writing in and for sharing that you thought our Eye Casualty staff to be professional and caring. I’ve shared your message with the team, who send their thanks and best wishes.

Ella Bowers,

Manager, Eye Casualty

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