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"Staff arguing over who was to stay till..."

About: Erith & District Hospital

We were held up in traffic. Arrived 2 mins late. Lost count how many times I've waited for them for a blood test. They spent the time instead of taking blood arguing who was going to stay behind as 1pm was approaching.

Told them not to bother. Come on erith hospital this is not good enough shame on you. We all have to work and all have homes to get to but this is selfish of your employees.

Was giiven another appointment for a week later for urgent test. I'll go elsewhere thankyou and thanks again for the wonderful show from staff today.

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Responses

Response from Erith & District Hospital 7 years ago
Erith & District Hospital
Submitted on 21/09/2016 at 10:26
Published on nhs.uk on 22/09/2016 at 02:31


We were very sorry to read your review. Without knowing the full details it is a little difficult to comment especially as the service is run by another Trust. However, if you are a Dartford and Gravesham NHS Trust patients please do contact our PALS service so we can look into this.

Thank you.

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