"mri result"

About: Russells Hall Hospital

I have waited over 6 weeks for my MRI result. My consultant is on leave and the result letter hasnt even been approved yet. it will be 7/8 weeks plus until I receive my result. The huge delay is causing me huge anxiety and hopeful needless worrying. My GP has no result either. The MRI staff where lovely and very imformative, the huge wait for my result has definalty hundered my view of the service I have so far received. Is it not possible for me to get my result any sooner?

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Response from Russells Hall Hospital

Thank you for taking the time to submit feedback about your experience following your MRI scan at Russells Hall Hospital.

We know that waiting for scan results can be a very anxious time for patients and so must apologise for the wait you have experienced. Patients do not typically wait 7 to 8 weeks for MRI results and so it is both disappointing and surprising to hear you have waited so long.

We would welcome the opportunity to look into the reasons for this delay to make sure this does not happen again. Please contact Sharon Holland, Assistant Directorate Manager, on 01384 456111 extension 2579 and she will be happy to look into this for you.

If you are still waiting, please contact Sharon using the contact details above.

We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience.

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