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"Wonderful staff, kind and efficient"

About: Hillingdon Hospital / Accident and emergency

Many thanks to all the staff that looked after me at Hillingdon Hospital! I came in with a severe reaction to a wasp sting, and I was seen to almost immediately, was checked up on regularily, and was always notified of what the next steps would be. Although I left in a lot of pain I still felt calm in the knowledge that I had been seen to by kind and competent professionals, and I was confident I would feel better in due course, just as they assured me I would. Thank you again, yours sincerely, a greatful Patient.

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Responses

Response from Hillingdon Hospital 7 years ago
Hillingdon Hospital
Submitted on 12/09/2016 at 15:17
Published on nhs.uk on 13/09/2016 at 02:30


I would like to thank you for sharing your experiences; it is always nice to deliver positive feedback to our staff.

Compassion is the cornerstone of the NHS and it was excellent to hear that this came across from the staff and although you were in pain you felt assured.

I, and the department, would like to wish you all the best in your recovery.

Michael White

Emergency Care Manager

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