"two appiontments close together tues 30th aug"

About: Shotley Bridge Hospital Site / General medicine

i had 2 appiontments close together ie 11.30am & 11.45am these were short notice so didnt have time to call and re.arrange so just went along the staff on duty sorted it all out it was a pleasure due to the staff on duty from reception right through to nurses well done shotleybridge hospital

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Response from Shotley Bridge Hospital Site

Dear Mrs Weatherspoon

Thank you for providing feedback on your recent experience of Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and Reception manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful