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"Hope never to have to be admitted"

About: Wexham Park Hospital

A family member is currently in wph as diagnosed with bone and liver cancer.

Not once has this patent been showered or bathed Myself and another are the only people that have given personal care. We are watched moving him from wheelchair to bed and vice versa. I am a 64 year old female.

I was told a bare faced lie by a nurse who said reception had not contacted them to escort the patient back from biopsy/x rays leading to a 40 minute wait on a bed in a public waiting area and instructions were for the patient to have blood pressure taken at 15 minute ntervals following the biopsy. I heard the receptionist call the ward at least 3 times.

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Responses

Response from Wexham Park Hospital 7 years ago
Wexham Park Hospital
Submitted on 05/09/2016 at 17:29
Published on nhs.uk on 06/09/2016 at 02:31


Thank you for taking the time to leave your feedback.

I'm really sorry to read your review, and would like to investigate this further.

Please could you email our PALS team on palswexhampark@fhft.nhs.uk with the details of your relative?

Many thanks

Claire Marshall

Head of Patient Experience

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