"brilliant response from the ENT dept"

About: Royal Surrey County Hospital / Ear, Nose and Throat

I would like to thank the wonderful consultant for their rapid response to the serious ear disease that I had and emergency operation that followed. I cannot fault the care I received from them, the registrar and the nurses in the short stay unit. With gratitude Janet Shaw and my family and friends.

Story from NHS Choices

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Response from Royal Surrey County Hospital

Thank you very much for taking the trouble to write to thank staff for the care they gave.

I have passed your message on to the matrons and senior nurses for both ENT and the Short Stay Surgical Unit, who I know will be delighted to read it. Receiving such an appreciative message means a lot to our staff who all work incredibly hard.

I hope you are making a good recovery.

Thank you again for writing.

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