"Concern and care"

I expected a long wait but was seen quickly by a kind and considerate nurse who was so careful with all the details I gave.

The nurse gave me confidence and I was pleased that I had come.

The nurse also called a doctor for an opinion. I left knowing what to do then and also in the future.

I had prompt and efficient care

Story from NHS Choices

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Response from City Care Centre

Thank you for taking the time to put your comments on NHS Choices website.

We always endeavour to deliver a personal quality service to our patients.

It is gratifying to read your comments.

It is very motivating for staff to receive positive comments and will share your comments with both the team and the organisation.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful