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Telephone contact

Story from nhs.uk

"Telephone contact"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Mor a question than a review. I have just unsuccessfully tried to contact the hospitals switchboard by telephone. I gave up after 25 minutes of listening to the god awful jangilly music that is played still not having spoken to anyone that breathes. I am used to being in a call queue but for that length of time at a hospital?

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Responses

Response from Sarah Kennedy, Patient Experience Officer, Nottingham University Hospitals NHS Trust 7 years ago
Sarah Kennedy
Patient Experience Officer,
Nottingham University Hospitals NHS Trust

Submitted on 30/08/2016 at 07:55
Published on Care Opinion at 10:31

Thanks for getting in touch. I’m sorry to hear you’ve had trouble getting through via our switchboard and are yet to speak to a member of staff. If you email us at nuhcommunications@nuh.nhs.uk we will be able to provide a direct extension number (and named contact) for you.

Kind regards,

Sarah Kennedy.

Patient Experience Officer.

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