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Was put at ease right away

Posted By JBM

"Was put at ease right away"

About: Crosshouse Hospital / Xrays & Scans

(as the patient),

Was put at ease right away with the two females carrying out procedure. Any men with similar problems should not hesitate to have it checked as it is carried out in a relaxed and professional manner

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 29/08/2016 at 15:23
Published on Care Opinion at 15:34

picture of Eunice Goodwin

Dear JBM,

Thank you, it is good to see a really positive I am sure it will be very helpful for some folk who may be experiencing the same. Also, thank you for taking the time to let us know. I will be happy to pass this on to the team. I hope your good too.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by JBM (the patient)

Thanks for your reply,the , people should be grateful for the great NHS we have got and stop only respond when they have a complaint and show a bit more recognition for the service we have got Thanks again JBM

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