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Do not consider relatives opinion

Story from nhs.uk

"Do not consider relatives opinion"

About: Woodbourne Priory (birmingham)

I have spoken with many concerns no one has acted on anything they have been told . Allows a known drug user to visit an in patient unsupervised! Have waited 2 days for safe guarding officer to get back to me still no reply absolute waste of time and effort to guard and protect a family member! Awful service awful co operation

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Responses

Response from Woodbourne Priory (birmingham) 7 years ago
Woodbourne Priory (birmingham)

Submitted on 11/10/2016 at 10:48
Published on nhs.uk on 12/10/2016 at 02:31

We are sorry to hear that you had a negative experience at The Priory Hospital Woodbourne. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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