"waste of time"

A waste of time, been attending appointments for nearly two years and I've not achieved anything! They do not help you in any way shape or form. Will tell you their not qualifed and that you've had a wasted journey, next thing you know you have a letter for another appointment with the same person!

Story from NHS Choices

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Response from Simon Street, Complaints and PALS manager, Sussex Partnership NHS Foundation Trust

I'm sorry that your experience of our services has not been a positive one and we would welcome the opportunity to look into your concerns. Please contact our PALS department on 0300 304 2198 or email pals@sussexpartnership.nhs.uk with further details.

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