"A very nervous patient put to ease"

About: North Tyneside General Hospital

I went into the day surgery unit yesterday morning for a loop biopsy of my cervix which had to be carried out under general anaesthetic. I was absolutely terrified of being put to sleep as it was my first time. From the very start the staff were lovely:Staff on the unit let my partner sit in reception for a little while so I could pop up and see him as I wasn't going into surgery until about 10.30 which straight away made me feel better. Once I went into surgery the anaesthesia team just made me feel so at ease. The person who put the needle in my hand; thank you! I have had horrible experiences in the past and it ended with me actually saying "that wasn't that bad". I will definitely not be afraid the next time I have to be put to sleep, so thank you so much for that. Back on the ward and I was moved to a side room for privacy as I had to stay longer than expected and my partner was allowed to come and join me. Nothing was too much trouble for the nurses; they were a great support. Thank you very much for everything, especially the anaesthesia team.

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Response from North Tyneside General Hospital

Dear Aimee,

What a fantastic review of the Surgical Day Unit at North Tyneside General Hospital. Thank you!

I will make sure your wonderful feedback is seen by all the teams involved in your care. I know they will be so pleased to read how much they helped you.

All the best,


Annie Laverty - Director of Patient Experience

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