"Poor call back"

About: Queen Alexandra Hospital Queen Alexandra Hospital Portsmouth PO6 3LY

Posted via nhs.uk 7 years ago

I received a letter regarding my injury for 10.30am today. The letter stated that I could be called 30 minutes either side of the slotted appointment time. It is now 12.06 and still no call from them.I tried calling them and guess what? No answer! Diabolical service!

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Marion Brown

Head of Patient Advice & Liaison Service (PALS) & Complaints,

Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 26/08/2016 at 16:22

Published on Care Opinion at 16:32

I'm sorry to hear what has happened but I hope that things have now been sorted. If not please e-mail us on PHT.PALS@porthosp.nhs.uk and we will look into this for you.

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Poor call back

"Poor call back"

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