About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted via NHS Choices
I attended ward 31A on Friday 19 August 2016 and Endoscopy (gate 13) on 22 August 2016. Ward 31A had staff encouraging you to eat and drink despite this being inappropriate. Despite being asked to attend Endoscopy the previous Friday at approximately 4.10pm I was treated as an outpatient instead of an emergency for some reason. It appears that there were no notes available for my previous Friday's attendance. I was not advised beforehand that I would need to be accompanied should I elect for a partially sedated procedure. I found the consultant aloof, condescending and dismissive of my concerns treating my questions flippantly and with contempt. I did not undertake the endoscopy procedure largely because of the consultant's behaviour.