About: Southmead Hospital

I went into Southmead as an urgent case and had to go straight to A&E , I was in Southmead for four days and ended up having Emergency Spinal Surgery. I have to say every single staff member I met from the shop assistants, Porters, H.C.A the doctors nurses, cleaners surgeons and theatre staff really were truly wonderful. They were caring, understanding, treated me with dignity and respect. I cannot fault Southmead at all and will never be able to Thank them enough.

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Response from Southmead Hospital

Dear Kelly - thank you for taking the time and trouble to post your experience of the A&E and Neurology departments at Southmead Hospital.

I was pleased to hear you found the treatment amazing and thank you for your kind comments about all staff at every level following your emergency spinal surgery. It is good to know you found everyone you encountered to be caring, understanding and that you were always treated with dignity and respect. I have passed on your very kind comments to all the teams involved.

Please accept my best wishes for a full and speedy recovery.

Kind regards - Steve Sykes

Advice and Complaints Team

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