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Excellent hospital

Story from nhs.uk

"Excellent hospital"

About: Good Hope Hospital

I have recently been diagnosed with Triple Negative Breast Cancer. I would like to give my heartfelt thanks for all of the support I have received. The consultant is a wonderful kind person who has given me encouragement all the way. The doctor and two staff members have also been amazing as have all of the staff I have encountered. I have been treated with the up most respect, kindness, compassion, as an individual and I have been informed about my treatment at all times. Good Hope is a hospital with excellent standards of care and professionalism.

Thank you once again. With kind regards C.L

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 23/09/2016 at 18:59
Published on Care Opinion on 26/09/2016 at 10:29

Dear Carol

Thank you so much for your kind comments about the patient care and support you have recieved from the Breast Team at Good Hope Hospital.

I will ensure that your feedback is highlighted to the Breast Care Team at Good Hope Hospital and they will share your comments with all of their team.

I hope this is acceptable and once again thank you for taking the time to provide your feedback, it is very important to us.

Kind regards

Marie Helebert

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