"Sigmoidoscopy at Rochdale"

Very happy with the care I was given today at the Rochdale centre the staff were absolutely fantastic from booking me in an appointment to helping me calm down during my procedure. Wasn't a comfortable experience but the staff helped me they spoke to me the whole way through and I am very greatful as I was very apprehensive about the procedure. Thankyou all very very much for your patience and care! :)

Story from NHS Choices

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Response from Care UK Regional Office - Manchester

Thank you for your feedback relating to your recent appointment at North West Clinical Assessment and Treatment Service (NWCATS).

We very much appreciate you taking the time to share your experience with other service users and we are very pleased to hear that you received the high standard of service we aim to provide to all our patients.

Your feedback will be shared with the team involved in your care at your appointment.

If you would like to speak to us directly, you can contact our Patient Management Centre on 0333 200 4042.

Kind regards

Customer Care Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful