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Not impressed

Story from nhs.uk

"Not impressed"

About: St Richard's Hospital

Went to a&e for the second time due to an injury, was referred to fracture clinic and said I would get a call the next day to arrange an appointment as it was out of hours. Two days later and still no call so no idea what's going on. Not good enough.

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Responses

Response from St Richard's Hospital 7 years ago
St Richard's Hospital

Submitted on 01/09/2016 at 17:02
Published on nhs.uk on 02/09/2016 at 02:30

We are sorry that you did not hear from us when we said we would call you with an appointment.

We hope you have been able to contact someone at the hospital but as this site is anonymous we are unable to follow this up for you.

If you are still concerned please do contact our Patient Advice & Liaison Service (PALS) on 01243 831822 or e-mail palschichester@wsht.nhs.uk and the team will help you.

In the meantime we will pass your message to our trauma team for their information.

Once again we apologise for the lack of communication and the understandable concern this has caused you.

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