"rude staff"

About: Sunderland Royal Hospital Sunderland Royal Hospital Sunderland SR4 7TP

Posted via nhs.uk 7 years ago

i had to have a xray on Tuesday 16/8/16 the reception staff were lovely , but when i was called in to have my xray the two radiographers , spoke in there own language throughout the time i was there which i found rude and uncomfortable .
They should keep this for their break times or when they are on their own time not when they are attending patients

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Sunderland Royal Hospital

Submitted on 22/08/2016 at 09:14

Published on nhs.uk on 23/08/2016 at 02:31

Dear sir/madam. I'm sorry that your experience was not of the standard would we would expect. I've passed your review onto the manager for Diagnostic Imaging. In the meantime, if you would like to discuss the issues further then our Help and Advice Service are in place to help with matters such as this. They can be reached on helpandadvice@chsft.nhs.uk or Freephone 0800 5876513 between 8am and 5pm Monday to Friday.

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