"Visit to A & E Thursday 18 August - pm"

About: County Hospital (Stafford)

I would like to thank all staff in the department. My husband received superb care from the time I registered him at Reception until he was handed medication on leaving. The Receptionist was friendly and efficient. My husband was admitted with severe head pain and was treated promptly and with great care and understanding by all the nurses and the Doctor he saw was brilliant! He had to wait for his blood results to come back and this of course was necessary for the diagnosis but we were informed that it would take up to an hour. There was water available which helped to keep him hydrated. All this and staff were having to maintain a service with major refurbishment in progress. Please pass on my comments to staff.

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Response from County Hospital (Stafford)

Thank you so much for taking the time to share these lovely comments with us. I am delighted to hear that the care you received was of such a high standard. I have shared your feedback with the team who I know will be delighted to receive them.

I hope your husband is now feeling much better.

Kind Regards

Angela Grocott, Head of Patient Experience

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