"2015 visit"

The staff were very helpful and the atmosphere within this small unit was wonderful. Being small, patients knew each other and there was relaxed friendly banter. Also good humored communication with the efficient staff. I was happy to be allowed to visit this unit as a holiday patient that I am due a second visit which I am hopeful will be as enjoyable as the first.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Frome Renal Dialysis Unit

Dear Anonymous – thank you for your feedback about your experience at the

Frome Renal Dialysis Unit and for your kind rating of 5 stars.

I was pleased to learn the staff were very helpful, efficient and the atmosphere was positive. I hope your next visit to this unit as a holiday patient will be as positive as the first. Your kind comments have been shared with the team.

Kind regards - Steve Sykes

Advice and Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful