"A visit with a 3 year old"

About: County Hospital (Stafford)

My little boy tripped and fell on the cobbles in Stone. A fairly sizeable chunk was taken out of his little head. I cannot praise the staff enough here. They were extremely efficient at getting us and everybody waiting, seen to very promptly. The staff were extremely engaging with my child and made him instantly feel at home making a first visit to hospital seem much less daunting. Thank you to you all for the wonderful job you do.

Story from NHS Choices

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Response from County Hospital (Stafford)

Thank you very much for taking the time to share your comments around your recent experience of our hospital. I will share your lovely feedback with the Childrens Emergency Team.

I do hope your son is recovering well from his accident.

Best wishes

Angela Grocott. Head of Patient Experience.

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