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Totally satisfied

Story from nhs.uk

"Totally satisfied"

About: University Hospital Of North Durham

Second time this year for surgery, felt safe and secure at all times,every member of staff I met was friendly,helpful and knowledgeable, hospital clean and sort.

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Responses

Response from University Hospital Of North Durham 7 years ago
University Hospital Of North Durham

Submitted on 17/08/2016 at 14:33
Published on nhs.uk on 18/08/2016 at 02:30

Dear Mr Wise

Thank you for providing feedback on your visits to the University Hospital of North Durham for your surgery.

I am very pleased to hear that on both occasionsyou had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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