"Dignity and care"

An elderly lady who I help care for has been in St Barts for nearly 9 weeks now, after a month in Medway Maritime hospital.The service that she has received, on William Ward at St Barts, has been excellent from all staff, from the ward sisters down to the cleaning and maintenance staff.Nothing is ever too much trouble, whether being requests or questions from either their patients or the patients family/visitors like me.The wards are spotlessly clean, and are always being cleaned when I attend daily visiting. All staff treat the patients with respect and dignity and this has a positive effect on all who go to that hospital.This type of care represents the NHS at its' very best and all of the team are to be congratulated.It is tragic shame that this hospital is to close a in a few weeks. Whoever employs the staff that will have to leave William Ward, and indeed all of St Barts, will be very fortunate indeed.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Bartholomew's Hospital (Rochester)

Thank you so much for taking the time to comment on the service you have experienced at St Bartholomew’s Hospital. We will be sharing your comments with our staff. Please be assured that although the building is closing intermediate care services will continue to be provided by MCH in Medway.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful