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Day surgery at the Gynaecology dept

Story from nhs.uk

"Day surgery at the Gynaecology dept"

About: East Lancashire Hospitals NHS Trust

I have now had 4 procedures at the E Lancs Women's Centre and the standard of care is exemplary. Staff are humane and friendly; surgical staff (and the consultants) give lots of information and treat you like an adult, and the place is spotless. It takes a lot of the worry out of going in a second/third/fourth time.Thanks to all.

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Responses

Response from East Lancashire Hospitals NHS Trust 7 years ago
East Lancashire Hospitals NHS Trust

Submitted on 17/08/2016 at 11:28
Published on nhs.uk on 18/08/2016 at 02:33

Dear Stephanie

Many thanks for your comments regarding your experience of Day Surgery at Burnley General

Hospital and thank you for taking the time to do so.

I am so pleased that you found the standard of care to be exemplary and that the staff were friendly and informative.

Coming in to hospital for any procedure is a worrying time, but I am pleased that our staff were able to allay your worries.

I will ensure your comments are shared with the team who I am sure will be delighted to receive such lovely feedback.

Many thanks again for commenting and best wishes

Helen Ritchie

Senior Patient Experience Facilitator

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