"Day surgery at the Gynaecology dept"

About: East Lancashire Hospitals NHS Trust

I have now had 4 procedures at the E Lancs Women's Centre and the standard of care is exemplary. Staff are humane and friendly; surgical staff (and the consultants) give lots of information and treat you like an adult, and the place is spotless. It takes a lot of the worry out of going in a second/third/fourth time.Thanks to all.

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Response from East Lancashire Hospitals NHS Trust

Dear Stephanie

Many thanks for your comments regarding your experience of Day Surgery at Burnley General

Hospital and thank you for taking the time to do so.

I am so pleased that you found the standard of care to be exemplary and that the staff were friendly and informative.

Coming in to hospital for any procedure is a worrying time, but I am pleased that our staff were able to allay your worries.

I will ensure your comments are shared with the team who I am sure will be delighted to receive such lovely feedback.

Many thanks again for commenting and best wishes

Helen Ritchie

Senior Patient Experience Facilitator